Refund Policy
Effective Date: June 2026
At Mexico Timeshare Cancellation, we provide educational services, consultations, strategic guidance, and document preparation support based on years of timeshare industry experience.
We do not sell a guaranteed outcome, legal representation, or a guarantee that any resort, vacation club, developer, lender, or third party will accept, approve, or act upon any cancellation request.
Nature of Our Services
Clients purchase:
- Professional consultations
- Timeshare exit reviews
- Educational information
- Strategy development
- Document preparation services
- Personalized support
These services require significant time, expertise, research, and effort regardless of the final outcome.
Consultation Fees
Consultation fees are non-refundable once the consultation has been completed.
By scheduling and participating in a consultation, clients acknowledge that they are paying for professional time, knowledge, analysis, and guidance.
Document Preparation Services
Fees paid for document preparation services are generally non-refundable once work has begun.
This is because substantial time and effort may be invested in reviewing ownership information, developing strategies, preparing documents, and providing support.
No Guarantee of Results
Every timeshare ownership situation is unique.
While our strategies are based on industry experience and have assisted many owners in pursuing cancellation, we cannot guarantee specific results, timelines, acceptance by any resort, or cancellation approval.
Case-by-Case Review
We understand that unusual circumstances may arise.
If a client believes a refund should be considered, they may submit a written request explaining the situation.
Refund requests will be reviewed individually based on factors such as:
- Services provided
- Work completed
- Time invested
- Client participation
- Circumstances surrounding the request
Any refund, partial refund, credit, or other accommodation shall be determined solely after review of the specific facts and circumstances of the case.
Chargebacks and Payment Disputes
Clients agree to contact Mexico Timeshare Cancellation directly to discuss any concerns before initiating a chargeback or payment dispute.
We are committed to making reasonable efforts to address concerns whenever possible.
Contact Information
Questions regarding this Refund Policy may be directed to:
Mexico Timeshare Cancellation
Email: [email protected]
Founder: Wayne C. Robinson
